Policies

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personal identifiable information when you visit our site. We also automatically receive and record information on our server from your browser including your IP address, cookie information, and the page(s) you visited. We will not sell your personal identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.

Return/Exchange Policy

Although we do not take returns, we will offer store credits to your account on items that have not been worn or washed, still has the original tags attached, AND is returned within 15 days of your receipt of the item(s). We will take back and issue store credit on those items that have company logo’s but will NOT take back and/or give store credit for personalized items that have individual names and/or individual department/club names on them. Reach out to Customer Support at support@lizardap.com if you have questions on what is applicable for store credit.

Backorder/Discontinued Policy

If an item is backordered/discontinued, LIZard will contact you by email (the email provided on your order)

Credit Card Payment Fails

Should a credit card payment fail, we will contact you via email (the email provided on your order) regarding that failed payment notice once a week until we hear back from you on how to handle. After 3 attempts and no response, we will cancel your order.

Delivery Schedule

Please allow approximately 7-10 BUSINESS days (does not include weekends or holidays) from the time we receive your order until your order ships. Backordered items may incur additional time. See Backorder policies.